Support and product feedback
If you found an issue with palette filtering, generator output, image extraction, or article navigation, contact us with details and screenshots so we can reproduce and fix quickly.
Contact channels
- E-mail: tooltytech@gmail.com
What to include for faster response
- Page URL and browser version.
- Expected behavior and current behavior.
- Screenshots or short screen recording.
- Priority and timeline if business-critical.
Response window
Most requests receive a response within 1–2 business days. Critical issues related to core palette and export flows are prioritized.